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White-label AI receptionist, co-branded

An AI receptionist for your clients: your brand, powered by Lydoh

For healthcare IT providers, EHR consultants, phone-system resellers and billing firms. Offer it to the practices you support under your own brand, bill them for setup and support, and earn 10% of their plan every month they pay.

Join the partner programRead the agreement

Free to join · 10% recurring + $100 per practice · 30-day trial for your clients

What co-branded means

Your brand, powered by Lydoh

Choose a brand name (it starts as “Your Company Frontdesk”) and upload your logo. Once we approve them, practices meet the service as “Your Brand, powered by Lydoh”. Here is exactly where each name appears today.

Shows your brand

  • Your landing page, at lydoh.com/p/your-code, headed with your brand and logo
  • The one-page overview you hand practices, and the email template in your kit
  • Your card in the partner directory, if you list yourself

Stays Lydoh, for now

  • "Powered by Lydoh" next to your brand, everywhere it appears
  • The practice's dashboard, mobile app, sign-in and account emails
  • Billing: practices pay Lydoh directly at the published price
  • The assistant's name on calls (see below)

On calls, callers hear the practice's name. By default the assistant opens with "Hi, this is Lydoh, the assistant for" the practice; the practice can rewrite its greetings, but the assistant's name is Lydoh. If you need a fully unbranded product, this isn't it yet, and we would rather say so here than after you sign up.

Your services, your invoice

The work practices will pay you for

Lydoh is self-serve, but a practice with a phone system, an EHR and an on-call rotation would rather someone who knows those systems set it up. That is billable work, and it is yours: you set the price and invoice the practice directly.

Setup and call forwarding

Pick the number, set hours and greeting, and forward the practice's existing line or PBX to it, during the day, after hours or on no answer. The kind of phone work you already do.

EHR contact export

Export the patient list from the EHR as a CSV and load it so Lydoh recognizes callers by name. Re-run it on a schedule; the EHR stays the source of truth.

On-call configuration

Providers, mobile numbers, a weekly or day-of-week rotation and vacation overrides, so urgent after-hours calls reach the right clinician.

Integrations

A REST API with per-practice keys (call records with summaries and transcripts, contacts, knowledge base) and HMAC-signed webhooks for call.started, call.ended, request.created and escalation.started. Wire Lydoh into a CRM, ticketing system or your own monitoring.

The API and webhooks are documented at lydoh.com/docs/webhooks; a practice creates API keys in its own settings. Your partner dashboard has a setup checklist and an email template to send clients.

What you get

Recurring commission, a bonus, and help selling

10% of the plan, every month

$19.90 a month for each practice on Lydoh Frontdesk ($199/mo), $3.90 on Personal. For as long as the practice keeps paying, with no cap and no end date.

$100 on the second invoice

A one-time bonus when a practice you referred pays its second invoice. A practice that tried Lydoh and stayed is the referral we want to reward.

30-day trial for your clients

Practices that sign up through your link get 30 days free instead of the usual 14: time for you to forward the line, load contacts and set up on-call before the first bill.

A free demo line

Your own Lydoh workspace to show clients: call it in a meeting, show the dashboard and the app. Free for as long as you are an active partner.

Your brand and a directory listing

A landing page with your brand and logo, powered by Lydoh, and an optional card in the partner directory, where practices look for help by state and service. Both after our review.

The math

Ten practices on Lydoh Frontdesk pay $199 a month each. Your 10% is $199 a month, every month they stay, plus $1,000 in second-invoice bonuses. On top of that is whatever you charge them for setup and support.

How payouts work

Monthly, by hand, after a 60-day hold

  1. A referred practice pays an invoice. Its commission appears in your dashboard as on hold, with the date it becomes payable.
  2. 60 days later it is payable. If that invoice was refunded or charged back in the meantime, its commission is reversed instead.
  3. We pay monthly. Payable balances go out by ACH or check. We arrange payment details by email and never ask for bank details in the dashboard.
  4. W-9 first. Upload a W-9 PDF in your dashboard before your first payout; US partners receive a 1099 where required.

The rules

What partners can't do

Short, and in the agreement in full. Breaking them forfeits the commission involved and can end the partnership.

No access to practice data

Referring a practice gives you no access to its calls, patients, contacts or settings. Your dashboard shows each practice's name and whether it is on trial or paying, and nothing else.

No self-referrals

No commission on your own workspace, one that shares your company email domain, or one paid with a card on a workspace you own.

Always "powered by Lydoh"

Your brand always appears as "Your Brand, powered by Lydoh". Never drop it, never imply you built or own the service, and never register a domain or trademark containing "Lydoh".

No bidding on our name

Don't bid on "Lydoh" or misspellings of it in search or social ads, and don't use it in ad copy.

No spam

Refer people you have a relationship with. No purchased lists, no unsolicited bulk email or texts, and no claims Lydoh doesn't make (it is not a medical device and gives no medical advice).

Questions

Partner program FAQ

Who can join the Lydoh partner program?

Companies and consultants who already serve medical, dental and veterinary practices: healthcare IT and managed service providers, EHR implementation consultants, VoIP and phone-system resellers, and medical billing and practice-management firms. Joining is self-serve and free, and most partners are approved instantly.

How much do partners earn?

10% of each paid invoice's plan amount, every month the practice pays: $19.90 a month per Lydoh Frontdesk practice. Plus a one-time $100 when the practice pays its second invoice. Ten practices on Frontdesk is $199 a month, plus $1,000 in bonuses.

What counts toward the commission?

The Lydoh Frontdesk or Lydoh Personal plan price on invoices the practice actually paid, after any discount. Taxes, usage and any other charges do not count, and neither do trial invoices of $0 or subscriptions billed through Apple's App Store.

When and how do I get paid?

Every earning is held 60 days, then becomes payable. We pay payable balances monthly by ACH or check, arranged by email, once we have your W-9. You upload the W-9 as a PDF in your partner dashboard, and we issue a 1099 where required.

Why is there a 60-day hold?

Refunds and chargebacks happen in the first weeks after a payment. A refunded or charged-back invoice reverses its commission, and the hold means that reversal comes off a balance you haven't been paid yet instead of a later payout.

How long does a referral link last?

90 days. Your link sets a cookie in the practice's browser, and you are credited if they sign up within 90 days of clicking. If they clicked another partner's link first, the first partner is credited.

Do my clients pay more because they came through me?

No. They pay the published price ($199/month for Frontdesk), billed by Lydoh, and they get a 30-day trial instead of 14 days. Your setup and support services are yours to price and invoice separately.

Is it white label?

It is co-branded: your brand, powered by Lydoh. Your landing page, one-pager, email template and directory card carry your brand and logo next to "powered by Lydoh", which always appears. It is not fully unbranded: the practice's dashboard, mobile app, billing and account emails are Lydoh's for now, and the assistant introduces itself as Lydoh on calls.

What do callers hear?

The practice's name. By default the assistant opens with "Hi, this is Lydoh, the assistant for" the practice, and it always says it is a digital assistant if asked. A practice can rewrite its daytime and after-hours greetings in its own words, but the assistant's name is Lydoh, and the after-hours on-call greeting says so.

Can I hide Lydoh completely?

No. "Powered by Lydoh" is always shown with your brand, and practices sign Lydoh's terms and are billed by Lydoh. You are credited as their implementation partner.

Do I get access to my clients' Lydoh data?

No. Referring gives you no access to any practice's calls, patients or settings. If a practice wants you to work inside its account during setup, that is an arrangement between you and the practice, under whatever agreement (such as a BAA) you already have with them.

What is the demo workspace?

A free Lydoh workspace with its own number, for showing clients. It has the same limits as a trial, such as no live call transfers and a daily cap on answered minutes, it never earns commission, and it stays free while you are an active partner. Request it from your dashboard; we set it up within a business day.

Your brand, powered by Lydoh.

Free to join. 10% recurring, $100 per practice, and a 30-day trial for every practice you refer.

Join the partner programSee the partner directory