Answering service for dermatology practices

Cosmetic and medical calls, handled with precision

Dermatology runs two front desks at once: cosmetic consults and medical visits, each with different questions and urgency. Lydoh answers both from your approved content, quoting your actual service menu, never generic internet information, and captures every consult before it drifts elsewhere.

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Flat $199/mo · unlimited calls · setup in under 10 minutes

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Answering service for dermatology practices

What Lydoh handles for dermatology practices

Built around how your phone actually rings

Your menu, your prices

Botox, laser, peels, biopsies, skin checks. Lydoh answers from your approved services and pricing, so cosmetic shoppers get accurate answers on the first call.

Consults captured, not lost

Every inquiry becomes a structured request texted to your team the moment the call ends, so high-intent cosmetic leads don't sit in voicemail.

Providers stay in-room

No more pulling a provider out of a procedure to answer the phone; Lydoh covers the front desk during the rush.

Post-procedure concerns

A reaction after a peel or bleeding after a biopsy needs a fast path to a provider, not a voicemail box.

After-hours on-call

Urgent post-procedure concerns, escalated

After hours, Lydoh triages: emergencies to 911, and urgent post-procedure concerns (a reaction, spreading redness, bleeding after a biopsy) escalated to your on-call provider. Routine questions become a morning request. The patient chooses urgency; Lydoh never assesses a symptom or gives medical advice.

How after-hours triage worksRotation · overrides · escalation audit log

FAQ

Answering service for dermatology practices, explained

Can Lydoh answer cosmetic pricing questions accurately?

Yes, it answers only from your approved service menu and pricing imported from your website, so it never quotes generic or wrong figures.

How are urgent post-procedure calls handled after hours?

The caller flags it as urgent and Lydoh escalates to your on-call provider, cascading through your rotation and texting your team if no one answers. It never gives medical advice.

Is it HIPAA-aligned?

Yes. Lydoh is built for healthcare with minimal PHI capture and a BAA available. See our HIPAA page for details.