AI Receptionist for Med Spas
Lydoh answers every call to your med spa: treatment questions answered from your menu, consults captured, optional on-call for post-procedure concerns.
Med spas
FAQ
Yes, from your approved service menu and pricing only, so callers asking about Botox, fillers or laser get your numbers, never generic internet figures. Anything not on your menu becomes a message for your team.
Every inquiry becomes a structured request with the caller's name, number, the service they're interested in and their preferred timing, texted to your team the moment the call ends. Your team confirms the booking.
After hours, Lydoh opens with a 911 reminder for emergencies. With on-call turned on, a client who says a post-procedure concern can't wait is escalated to your on-call provider, cascading through your rotation. Lydoh never assesses a symptom or gives medical advice.
Yes. A BAA is available, and Lydoh collects only what it needs to route a call: a name, callback number, and brief reason. See our HIPAA page for details.
Most med spas start on Lydoh Frontdesk, which answers treatment questions from your menu: $249/mo. If your team answers the phone and you only want every missed caller texted back, Lydoh Text is $49/mo, with no AI voice. 14-day free trial on both.
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Looking for your specialty? Browse the medical answering service by specialty or read about HIPAA compliance and BAAs.
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Fourteen days free. Your own number in minutes. Private by default, with a BAA for medical practices.