Free tool
Your practice name, your hours in spoken 12-hour time, a 911 line (or an emergency animal hospital for vet clinics), three tones. Built with the same formatting code our live assistant speaks with, so nothing here says "seventeen hundred hours."
Weekday hours
Business-hours greeting
If this is a medical emergency, please hang up and dial 9 1 1. Thank you for calling Cedar Grove Family Medicine. Please hold for the next available team member, or leave your name, number, and reason for calling and we'll get right back to you.
After-hours voicemail script
If this is a medical emergency, please hang up and dial 9 1 1. Thank you for calling Cedar Grove Family Medicine. Our office is currently closed. Our regular hours are Monday 9 AM to 5 PM; Tuesday 9 AM to 5 PM; Wednesday 9 AM to 5 PM; Thursday 9 AM to 5 PM; Friday 9 AM to 5 PM. Please leave your name, a callback number, and a brief message, and our team will return your call when we reopen. If your matter is urgent and cannot wait, please say so clearly in your message.
What Lydoh would say right now
"If this is a medical emergency, please hang up and dial 9 1 1. Thank you for calling Cedar Grove Family Medicine. We're currently closed. We'll be open tomorrow at 9 AM.I can still take an appointment request or answer questions. How can I help?"
Notice the difference: a voicemail script is frozen text, so it recites your whole week. Lydoh computes "We'll be open tomorrow at 9 AM." fresh on every call, then actually helps the caller instead of taking a message.
Email me these scripts
How it works
The generator runs the same code that formats hours for Lydoh's live calls. Each after-hours script is built from five parts.
The urgent line asks the caller to flag urgency; it does not ask anyone to judge symptoms. That judgment belongs to licensed staff, as explained in telephone triage: who may do it. If your greeting sits in front of a keypad menu, keep the menu short; see why the medical office phone tree loses callers.
The next step up
The best voicemail script still ends in voicemail, and industry call-handling research compiled by Aira reports that about 80% of callers who reach voicemail hang up without leaving a message (Aira). Lydoh replaces the frozen script with a receptionist that answers, tells the caller exactly when you reopen, books their request, takes refills, and escalates urgent after-hours calls to your on-call provider. Run the numbers in the missed-call calculator or see how an after-hours answering service covers nights with an on-call rotation.
FAQ
Four things, in this order: an emergency disclaimer directing true emergencies to 911, who the caller reached, when you reopen (spoken in 12-hour time, never '17:00'), and exactly what to leave in the message: name, callback number, brief reason. Skip the full weekly hours recital; callers only need to know when you're next open.
Our opinion: no. A voicemail script is frozen text, so listing every day is the only option it has, and callers tune out by Wednesday. That's a limitation of static greetings, not a virtue. A dynamic system says just the one relevant fact ('we'll be open tomorrow at 9 AM'), which is what Lydoh computes fresh on every call.
It's not universally mandated, but it is standard risk-management guidance for any clinical line, and malpractice carriers recommend it. There's no downside: it costs three seconds and can prevent a voicemail from sitting between a patient and an emergency room. We default it on for medical, dental, and med spa lines.
The same four parts as a medical office, with one change: pet emergencies go to an emergency animal hospital, not 911. Name the hospital you refer to and give its number, so a worried owner doesn't have to search for one at 2 AM. Then your clinic name, when you reopen, and what to leave in the message. Pick "Animal hospital (vet)" in the generator and type the hospital's name and number.
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