The after-hours answering service that triages, not just takes messages

Voicemail captures nothing reliably, and a traditional answering service reads a script and takes a message that reaches your provider on a delay. Lydoh triages: it deflects emergencies to 911, lets the patient say whether it's urgent or routine, and for urgent calls it actually reaches your on-call provider, dialing them, waiting for them to accept, and cascading to the next provider if no one answers. Every attempt is timestamped.

No. Lydoh never makes a clinical judgment and never gives medical advice. It opens with a 911 reminder and asks the caller to choose urgent or routine. The patient decides; Lydoh only routes. Clinical triage stays with your licensed staff.

When a caller flags an urgent matter, Lydoh tells them they'll be called right back, then phones your on-call provider with a short prompt to accept the call. On accept, the provider is connected to the patient. If they don't answer, Lydoh moves to the next provider in your rotation, and if no one accepts, it texts your whole on-call team the callback details so nothing is dropped.

Yes, single provider, weekly rotation, or day-of-week schedules, plus date overrides for holidays, vacations, and coverage swaps that always take priority. Lydoh resolves who's on call in your practice's timezone at the exact moment each call arrives.

Traditional services bill per minute or per call, so a busy night gets expensive and unpredictable. Lydoh is a flat $199/month with a 14-day free trial, after-hours triage and on-call escalation are included, not add-ons.