Answering service for veterinary practices

Answered for every pet owner, day or night

Veterinary phones ring with two very different calls: a new client ready to book, and a frightened owner whose dog just got into something at 10pm. Lydoh answers both, captures new-client details before they call the clinic across town, and gives after-hours callers a clear path: emergencies to the nearest ER vet, urgent concerns to your on-call veterinarian. It never gives medical advice.

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Flat $199/mo · unlimited calls · setup in under 10 minutes

Lydoh is on24/7

Answering service for veterinary practices

What Lydoh handles for veterinary practices

Built around how your phone actually rings

New clients booked, not lost

The highest-value calls come while your team is in an exam room or restraining a patient. Lydoh answers on the first ring and captures the new client instead of sending them to voicemail.

Your services and prices

"Do you see exotics?", "How much is a wellness visit?", "Do you board?", answered from your own approved content, so owners get real answers, not a callback promise.

After-hours pet emergencies

A hit-by-car or a dog that ate chocolate at midnight can't wait until morning. Lydoh opens with an ER-vet reminder for true emergencies, then lets the owner flag urgent concerns.

Refills and routine, off your desk

Prescription refill requests, vaccine reminders, and boarding questions are captured as structured requests and texted to your team during the daytime rush.

After-hours on-call

After-hours pet emergencies, triaged to your on-call vet

When you're closed, Lydoh opens with a reminder to go to the nearest emergency animal hospital for true emergencies (trouble breathing, seizures, suspected poisoning), then asks whether the concern is urgent or routine. Urgent callers are escalated to your on-call veterinarian; routine ones become a morning request. Lydoh never diagnoses or gives medical advice; the owner decides urgency and your vet makes the call.

How after-hours triage worksRotation · overrides · escalation audit log

FAQ

Answering service for veterinary practices, explained

Can it handle after-hours veterinary emergencies?

Yes. Lydoh reminds callers to head to the nearest emergency animal hospital for true emergencies, lets the owner flag urgent issues, and escalates those to your on-call vet while routing routine calls to a next-day request. It never gives clinical advice.

Does it capture new clients and appointment requests?

Lydoh captures a complete request, name, callback number, pet, and reason, and texts your front desk to confirm and enter it. No integration or software change required.

What does it cost?

A flat $199/month with unlimited calls and a 14-day free trial, no per-minute billing that spikes on a busy week.