Answering service for OB-GYN practices

For every patient, and every pregnancy, around the clock

OB-GYN practices can't treat the phone as nine-to-five: a pregnant patient's concern can arrive at any hour and needs a fast, reliable path to a provider. Lydoh answers routine scheduling during the day and, after hours, deflects emergencies to 911 and escalates urgent concerns to your on-call provider.

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Answering service for OB-GYN practices

What Lydoh handles for OB-GYN practices

Built around how your phone actually rings

Scheduling and results calls

Annual visits, prenatal appointments, and general questions are captured and texted to your team so the front desk isn't buried.

Pregnant patients, prioritized

After hours, a concern like bleeding or reduced fetal movement is flagged urgent and routed to your on-call provider, not a message left overnight.

A clear emergency path

Every after-hours call opens with a 911 reminder before triage, so true emergencies are never delayed.

Coverage that follows your call schedule

Lydoh reaches whichever provider is on call right now, in your timezone, including holiday and weekend coverage.

After-hours on-call

Urgent obstetric concerns, escalated fast

Lydoh lets the patient flag an urgent concern and immediately works your on-call rotation, dialing your on-call OB, cascading to backups, and texting the team if no one accepts. It never assesses symptoms or gives medical advice; it routes the patient to your provider and keeps a timestamped record of every attempt.

How after-hours triage worksRotation · overrides · escalation audit log

FAQ

Answering service for OB-GYN practices, explained

How quickly can an urgent after-hours call reach the on-call OB?

Immediately. Lydoh tells the patient they'll be called right back, then dials your on-call provider and cascades through your rotation until someone accepts, alerting the whole team as a fail-safe.

Does Lydoh give any medical guidance to pregnant patients?

No. It deflects emergencies to 911, lets the patient choose urgent or routine, and escalates accordingly. It never gives medical advice.

Is patient information handled securely?

Yes, minimal PHI is captured, data is access-controlled per practice, and a BAA is available. See our HIPAA page.