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AI Phone Assistant & After-Hours Answering Service for Medical Practices

Every patient call, answered, day or night

Lydoh answers every patient call and runs true after-hours on-call triage: 911 emergency deflection, urgent/routine sorting, and escalation to your on-call provider with a full audit trail. No medical advice, ever. HIPAA-aligned deployments available.

Start 14-day free trial$199/mo, unlimited calls

Medical practices

Built for the way your patients call.

Missed calls are missed patients

Front desks are busiest exactly when phones ring most. Lydoh answers instantly, during rushes, lunch, and after hours, so patients never hit voicemail.

Scheduling without the phone tag

Lydoh captures the patient's name, callback number, and preferred time, and texts your staff immediately. Your team confirms, your schedule stays yours.

Safe by design

Lydoh never gives medical advice and keeps conversations to scheduling and logistics. Emergencies are deflected to 911; sensitive matters are captured or escalated.

HIPAA-aligned

Built by VoiceboxMD for healthcare. Ask us about BAAs and compliant deployments for your practice.
After-hours on-call

A real on-call line, not a voicemail box.

When you're closed, Lydoh deflects emergencies to 911, lets the patient decide urgent vs. routine, and escalates urgent calls through your on-call rotation, reaching a real provider, or texting your whole team if no one answers. Every step is logged.

Start your free trialHow after-hours works
  1. 1

    Triage, not diagnosis

    The caller chooses urgent or routine. Lydoh routes, it never gives medical advice.

  2. 2

    On-call rotation

    Single, weekly, or day-of-week schedules, with holiday and vacation overrides that always win.

  3. 3

    Escalation with proof

    “Reached Dr. Lee at 11:42pm”, a complete audit trail for every urgent after-hours call.

Also built for

Purpose-built for appointment businesses.

Med spas

Lydoh answers every call to your med spa: treatment questions answered from your own service menu, consultation requests captured, callers transferred to staff when needed. Optional after-hours on-call for post-procedure concerns.
Learn more

Salons & spas

Lydoh answers every call to your salon or spa: appointment requests captured, pricing and hours questions answered, your stylists left uninterrupted.
Learn more

Looking for your specialty? Browse the medical answering service by specialty or read about HIPAA compliance and BAAs.

Stop losing callers to voicemail.

Fourteen days free. Your own number in minutes. Private by default, with a BAA for medical practices.

Start free trialSee pricing