Hear the difference before you decide
Start free, forward your after-hours line first, and compare with your own calls.
NexHealth · Patient experience platform that syncs with your health record system
NexHealth does something Lydoh doesn't: its Synchronizer reads and writes data in your health record system, and its pricing page lists dozens of dental and medical systems, Dentrix, Eaglesoft, Open Dental, athenahealth and Epic among them. On that sync it builds online booking, recalls and a waitlist, digital forms, reminders and reviews, text and email billing, insurance verification and reporting. If you want booking and forms written straight into your chart, that is a real reason to choose it. Pricing is quote-based ("Custom plans available. Contact us"). Lydoh is a different tool: it answers the phone and texts patients, without touching your EHR, on published plans: Lydoh Text $49/mo, Lydoh After Hours $99/mo with 300 minutes included.
Side by side
| NexHealth | Lydoh | |
|---|---|---|
| What it is | Scheduling, forms, communications, payments, verification and insights modules | Answering and patient texting: AI answering, after-hours triage, missed-call text back, reminders |
| Health record sync | Synchronizer reads and writes data in your EHR or practice management system | None: staff paste the day's schedule for reminders; nothing is written back |
| Pricing | Quote-based: "Custom plans available. Contact us" | Published: Lydoh Text $49/mo, Lydoh After Hours $99/mo with 300 minutes included, Lydoh Frontdesk $249/mo with 1,200 minutes included |
| Billing terms | Monthly, or annual paid up front with 90 days' notice not to renew; no cancellation fees; offers to buy out your current vendor's contract (exclusions apply) | Monthly, no contract, no setup fee, 14-day free trial |
| Answering calls | Not a module on its pricing page | AI answering on voice plans, with 911 deflection on clinical lines (an emergency animal hospital for vets), urgency decided by the caller, and an on-call cascade that dials your providers until one accepts |
| Reminders and reviews | Reminders, campaigns and reviews in Communications | Reminders and review request texts on every plan |
| Online booking and forms | Online booking, recalls, waitlist, digital forms | Appointment requests captured for staff to confirm; no forms |
Disclosure: Lydoh wrote this page. Competitor facts are from their published materials (sources below), compiled October 22, 2026; verify current pricing directly. We've tried to be fair; tell us if we got something wrong: hello@lydoh.com.
The honest split
FAQ
NexHealth doesn't publish prices. Its pricing page says "Custom plans available. Contact us to discuss your needs," and asks about your practice to prepare a quote. It offers monthly billing, or annual billing paid up front with 90 days' notice not to renew, and says there are no cancellation fees. Third-party figures we found were estimates that disagreed, so we don't quote one. Lydoh's plans are published: Lydoh Text $49/mo, Lydoh After Hours $99/mo with 300 minutes included.
A lot. It syncs with your health record system and, on top of that, offers online booking, recalls, a waitlist, digital forms, text and email billing, insurance eligibility checks and a reporting dashboard. Lydoh doesn't sync with any EHR and doesn't do forms, payments or verification.
It answers the phone. The voice plans answer every call forwarded to Lydoh with AI, take appointment and refill requests, and after hours run 911 deflection on clinical lines (an emergency animal hospital for vets), urgency decided by the caller, and an on-call cascade that dials your providers until one accepts. NexHealth's pricing page lists no phone-answering module. Every Lydoh plan also has missed-call text back, two-way patient texting, appointment reminders and review requests.
Yes. Keep NexHealth for booking, forms and payments, and forward the calls your staff can't pick up to Lydoh's number. The two don't overlap much; the one place they do is reminders, so use one tool for those, not both.
Related: what answering services really cost, how our after-hours triage works, AI receptionist vs. answering service, and all comparisons.
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Start free, forward your after-hours line first, and compare with your own calls.